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Terms of use

I. Introduction

Welcome to Palm Auto Florida! We strive to provide an enjoyable online experience, and these Terms of Use govern your access and use of our website. By using our website, you agree to abide by these terms.

About Palm Auto Florida

The founder and creator of the Palm Auto Florida brand is Alexandru Ardelean, alongside Razvan Antinie, who is a partner in the Palm Auto Florida project and Franchise.

  • Alexandru Ardelean has a background in Managerial Informatics and has extensive experience as a former rally driver. With over 30 years in business, he brings invaluable expertise to Palm Auto Florida, ensuring the company remains a 100% family-owned and family-managed business.
  • Razvan Antinie is an American citizen with over 25 years of experience in customer relations, gained in Naples, Florida. His knowledge and professional expertise contribute significantly to the growth and success of Palm Auto Florida and its franchise operations.

These Terms of Use apply to https://www.palmautoflorida.com, including any related mobile site, application, or other service ("Service") provided by Palm Auto Florida and its affiliates ("we", "us", or "our"). Please read these Terms of Use along with our Privacy Policy carefully.

We may update these Terms periodically. The latest revision date will be displayed on this page, and continued access of our Service will constitute acceptance of any changes.

These Terms govern the use of all content, images, videos, trademarks, text, software, and other materials (collectively, "Content") available on our website, whether provided by us or third-party service providers.

II. Registration and Account Creation

Most areas of Palm Auto Florida are accessible without an account. However, some sections, such as financing applications, may require account creation.

A. Registration Information

When registering, you may need to provide:

  • Your name, email, and phone number
  • Physical address
  • Password and username
  • Payment or financial information (if applicable)

By creating an account, you agree that all provided information is accurate and up to date. If any of your information changes, you must update it promptly.

We are not responsible for issues arising from outdated or incorrect information.

All user data is processed through an authorized software system called DealerCenter, which ensures security and compliance. DealerCenter is directly integrated with the Palm Auto Florida CRM and the banking institutions we work with, ensuring a secure and seamless process.

B. Security and Responsibility

You are responsible for maintaining the security of your account and login credentials. You may not:

  • Share your account or password with others.
  • Use another person’s account.
  • Transfer or sell your account without our written permission.

You accept full responsibility for all actions taken through your account, even if unauthorized. If you believe your account has been compromised, please notify us immediately.

III. Website Monitoring and Complaints

We monitor website activity to ensure compliance with these Terms of Use.

A. Monitoring

While we reserve the right to monitor content and user activity, we make no guarantees about removing or reviewing content.

B. Complaints

If you experience an issue with the website or believe content violates your rights, contact us at:

[email protected]

If you suspect cybercrime (such as identity theft or fraud), report it to the Internet Crime Complaint Center.

False complaints or accusations may result in legal consequences.

IV. Rules of Usage

A. Permitted Use

  • Our website is intended for individuals 16 years or older.
  • You must ensure that your use of the website does not interfere with its functionality or other users.
  • You agree to comply with all applicable laws and regulations when using our website.

B. Prohibited Use

You may NOT:

  • Use the website for unauthorized commercial purposes.
  • Impersonate others or misrepresent your identity.
  • Use bots, scrapers, or automated tools to collect data.
  • Upload harmful content (viruses, malware, or spam).
  • Engage in unauthorized resale, reproduction, or redistribution of content.
  • Violate any laws regarding online transactions.

Violating these rules may result in restricted access, legal action, or termination of your account.

V. Information Accuracy and Third-Party Services

We strive to provide accurate vehicle listings, pricing, and financing information. However, all information is subject to change, and we do not guarantee its accuracy.

Some content on Palm Auto Florida may be provided by third parties (e.g., financing partners or vehicle listing providers). We are not responsible for third-party content, services, or external links.

VI. Copyright and Intellectual Property

All text, images, videos, trademarks, and other content on Palm Auto Florida are protected by intellectual property laws. You may NOT copy, reproduce, or distribute content without prior authorization.

If you believe your copyrighted material has been used without permission, submit a copyright complaint to:

[email protected]

Please include:

  • Your contact information.
  • A description of the copyrighted material.
  • Proof of ownership.
  • The location of the infringing content.

VII. Disclaimer of Warranties & Limitation of Liability

A. No Guarantees

Our website and all related services are provided "as is" and "as available". We make no warranties regarding:

  • The accuracy or reliability of information.
  • The uninterrupted availability of our website.
  • Protection from viruses, hacks, or security threats.

B. Limitation of Liability

Palm Auto Florida and its affiliates will not be liable for:

  • Any indirect, incidental, or consequential damages from using the website.
  • Any errors or inaccuracies in vehicle listings.
  • Unauthorized access to or use of your account.

In no case will our liability exceed the total amount you have paid to us (if any) in the past 30 days.

VIII. Termination and Suspension

We reserve the right to suspend or terminate your access to the website if you violate these Terms of Use. This may include:

  • Revoking access to your account.
  • Blocking access to certain features or services.
  • Reporting violations to authorities if necessary.

Even after termination, some data (such as transaction history) may remain accessible as required by law.

IX. Arbitration and Dispute Resolution

If you have a dispute with Palm Auto Florida, we encourage you to contact us first to seek resolution.

If an agreement cannot be reached, disputes will be resolved through binding arbitration. This means:

  • You waive your right to a lawsuit or jury trial.
  • Arbitration will be conducted through the American Arbitration Association (AAA).
  • The arbitration will take place near your place of residence.

Certain small claims may be exempt from arbitration.

X. Contact Information

For questions regarding these Terms of Use, contact us at:

If you do not agree with these Terms of Use, please discontinue use of our website.